Privacy Policy

  • Here we describe how your personal information is collected, used, and shared when you visit or make a purchase from gocanape.com (the “Site”).

YOUR DATA THAT WE USUALLY COLLECT

  • We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

  • We collect Device Information using the following technologies:

  1. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more  information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

  2. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  3. “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

  • When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

  • When we talk about “Personal Data” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

  • We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

  6. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

  • Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

  • All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

  • We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your  

  • Personal Information here: 

       https://www.google.com/intl/en/policies/privacy/. 

  • You can also opt-out of Google Analytics here:

       https://tools.google.com/dlpage/gaoptout.  

  • Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING AND COMMUNICATION WITH YOU

  • We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

      http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

  • You can opt-out of targeted advertising by using the links below:

      - Facebook: https://www.facebook.com/settings/?tab=ads 

      - Google: https://www.google.com/settings/ads/anonymous 

      - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

  • Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/ .

DO NOT TRACK

  • Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

      YOUR RIGHTS

  1. If you are an Indian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

  2. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

  3. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

  • When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

PRIVACY POLICY UPDATES

  • We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

MINORS

  • The Site is not intended for individuals under the age of 13.

FOR QUESTIONS AND CONTACT INFORMATION

  • If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at thecanapekochi@gmail.com

We cook emails too..

Sign up for our Ah-mazing exclusives

Canape All rights reserved 2020.

  • Facebook
  • Instagram
  • YouTube